Privacy Policy

Privacy Policy

Last update: 06 September, 2024

Why StarOne Canada Delivery Services?

Welcome to Star One—your trusted companion in the journey of online delivery. We understand that privacy is a cornerstone of trust, and we’re committed to protecting your personal information with the utmost care. This Privacy Policy explains how we collect, use, and safeguard your data, ensuring you feel secure as you explore the convenience of our services.

1. Your Privacy Matters to Us


At Star One, we believe in treating your personal information as we would our own. Our goal is to provide you with exceptional service while respecting your privacy. This policy outlines our commitment to keeping your data safe and secure, so you can focus on enjoying our seamless delivery experience.

2. Information We Collect


To deliver top-notch service and ensure a personalized experience, we collect various types of information:

Personal Information


Contact Details: Your name, email address, and phone number.
Delivery Address: The address where you’d like your orders delivered.
Transaction Data
Order Details: Information about the products you order, payment method, and delivery preferences.
Payment Information: Secure details related to your payment transactions, processed through trusted third-party payment gateways.

Usage Data


App Interactions: How you use our app, including your preferences and order history.
Device Information: Information about the device you use to access our services, such as operating system and browser type.

3. How We Use Your Information


We use your information to make your experience with Star One as smooth and enjoyable as possible:

Order Processing: To fulfill your orders accurately and efficiently.
Customer Support: To assist you with any questions or issues you may have.
Personalization: To tailor our services and recommendations to your preferences.
Communication: To send you updates, promotions, and information relevant to your orders.
Improvement: To analyze usage patterns and improve our app and services.


4. How We Protect Your Information


Your trust is paramount. That’s why we employ robust security measures to protect your information:

Encryption: Your data is encrypted during transmission to safeguard it from unauthorized access.
Access Controls: Only authorized personnel have access to your personal information.
Regular Audits: We regularly review and update our security practices to keep up with industry standards.


5. Sharing Your Information


We respect your privacy and do not sell or rent your personal information. We may share your information only in the following circumstances:

Service Providers: Trusted third-party partners who assist us in delivering our services, such as payment processors and delivery partners.
Legal Requirements: When required by law or to protect our rights and safety.


6. Your Choices


We want you to have control over your information. You can:

Update Your Information: Access and update your personal details through your account settings.
Opt-Out of Communications: Unsubscribe from promotional emails or notifications.
Request Deletion: Contact us to request the deletion of your personal data, subject to legal requirements and operational needs.


7. Children's Privacy


Star One is committed to protecting the privacy of children. Our services are not intended for individuals under the age of 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.

8. Changes to This Privacy Policy


We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes and encourage you to review this policy periodically.

9. Contact Us


We’re here for you. If you have any questions, concerns, or feedback about our Privacy Policy or how we handle your information, please don’t hesitate to reach out:

Email: staroneindia@gomaplegroup.com

Thank you for choosing Star One. We’re honored to be part of your delivery journey and are dedicated to safeguarding your trust every step of the way.